TEAM MAIL AND CALENDARS
Team mail and calendars that know what the work is
Connect the mailboxes and calendars you already use. Threads sit beside the records they concern, meetings carry their own notes, and an agent can answer the mail and book the slot before you have read it.
support@· team inbox · 3 unread
Selin KayaDuplicate charge on invoice #44172 attachments · Kate
Nabil OsmanRe: delivery window for #4411thread · 4 messages
Rosa DelgadoRefund confirmationclosed by HestiaEmail that lives beside the record
Connect Gmail, Outlook or any IMAP mailbox, personal or shared. A thread about an invoice sits with the invoice, so whoever picks it up sees the history without opening three tabs.
Shared team inboxes with assignment and countsThreads linked to customers, claims and ordersSaved replies and signatures kept in settingsSearch across mail, chats and streams at onceA calendar the rest of the workspace can use
Meetings carry their notes, their recording and their action items. Agents book from confirmed visits, propose times that actually work, and tell the owner on the channel they read.
Google and Outlook calendars, two-wayTeammate availability, rooms and scheduling linksEvents created from records, visits and streamsEvery meeting linked to its recording afterwards
Thursday 19 March3 of 4 free5 people · Gaia taking notes
booked by an agent from a confirmed visit
proposed to 6 people · 4 have accepted
Hestiathinking · 7sStopLet an agent clear the easy half
Most mail is a question your records already answer. An agent reads the thread, checks the record, drafts the reply and puts the meeting in — then waits for you to send it.
Drafts grounded in records, with the source shownScheduling handled end to end, including the rescheduleNothing leaves without the approval you configuredWhat comes with it
A team address with owners, counts and no one wondering who replied.
Send availability instead of six emails about Tuesday.
Contacts from your records and your mail, in one list.
Every event linked to its recording, transcript and decisions.
Field visits scheduled, confirmed and recorded against the customer.
Saved replies available with a "/" in any composer.
Sharingmailboxes and calendarssupport@team mailbox · 6 peoplewhole teamcan managekate@personal mailboxKate onlyprivate
Support rotateam calendarwhole teamcan edit
David Turnerteammate calendaryoufree / busyProduct releasessubscriptionanyone with the linkcan view
Meeting room 2resourcebookablecan bookShared where it helps and private where it matters
A team mailbox belongs to the team; your own mailbox belongs to you. Calendars work the same way: some are shared outright, some show only free and busy, and some are a link anyone can subscribe to.
Team mailboxes with owners, counts and assignmentPersonal mail stays personal, even to an adminTeammate calendars show free and busy, not contentsSubscriptions and rooms anyone can book without askingAgents inherit the same access, never moreGmail and OutlookIMAP mailboxesShared team inboxesAssignment and ownershipThreads linked to recordsSignatures and canned repliesGoogle and Outlook calendarsTeammate availabilityRooms and resourcesScheduling linksField visit recordsAgent drafting and bookingCommon questions
One on Free, three per user on Pro, and no limit on Advanced.
Only if you want it to. Most teams keep their provider and work the mail here, because this is where the records are.
Only with the authority you give it. The default is draft-and-approve, like everywhere else.
Teammate availability shows free and busy. What is inside an event follows the same permissions as the rest of the workspace.
Video calls & recordings
Bases
Mini apps
Analytics
Docs, decks & drive
Answer the mail where the answer already lives
Connect one mailbox and one calendar, then let an agent clear the half you never wanted to write.